FAQ

FAQs - College Jersey Hub

1. What kind of jerseys do you sell?
We specialize in premium, fan-inspired NCAA football jerseys, celebrating the spirit and colors of college teams across the United States. Our designs are created for true supporters who want to represent their favorite schools with pride—whether on game day, at tailgates, or in daily life. We are an independent retailer and not an official partner of the NCAA or its member schools.

2. How does shipping work?
We ship worldwide from multiple fulfillment centers, including locations in the United States and Europe. Most orders to the U.S. arrive within 5–7 business days. International shipping times vary by destination. You’ll receive a tracking link as soon as your order is on the way.

3. What is your return policy?
We offer a 30-day return window for unworn, unwashed items in original packaging with tags attached. Return shipping is the customer’s responsibility unless the item is defective or incorrect. Refunds are processed within 7–10 business days after we receive the return.

4. Can I customize a jersey with a name and number?
Yes! Many of our jersey styles offer optional personalization. During checkout, you can add your preferred name and number to make your gear uniquely yours. Please note: customization may add 2–3 business days to processing time.

5. How do I choose the right size?
We provide a detailed size chart for each product. Please refer to the measurements (in inches) rather than your usual clothing size, as fit can vary by style. If you’re between sizes, we recommend sizing up for a comfortable fit.

6. Are the jerseys durable and comfortable for all-day wear?
Absolutely. We prioritize quality materials—breathable, moisture-wicking fabrics and reinforced stitching—so your jersey stays comfortable and looks great through every quarter and every celebration.

7. Do you offer discounts or promotions?
Yes! Join our email list or follow us on social media to stay updated on new arrivals, seasonal sales, and exclusive fan discounts. We also run special promotions during major college football events and holidays.

8. How can I contact customer support?
Reach us anytime at [email protected]. We aim to reply within 24 hours on business days. We’re here to help with sizing, orders, returns, or any game-day gear questions!